Tag: Planning and Development Services

Coronavirus Leads to New Ways of Doing Business with City’s Planning Department

With the closure of in-person visits to City Hall, Rockville’s Planning and Development Services Department has adopted a new service approach that allows customers to do business from the convenience of their couch.

Staff members have adopted non-paper-intensive processing of planning documents, permit applications, licenses and plan review via email, phone, online and virtually. Customers can submit materials electronically, saving them a trip to City Hall.

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New Section to Lead Permitting and Development Review Improvement

New Customer Services Center Created

John Foreman, a professional planner with more than a decade’s experience working for cities in Texas, has been selected to lead a new customer-focused services center within the City of Rockville’s Planning and Development Services Department.

The section’s mission will be to improve Rockville’s development review and permitting processes, continuing a project underway already through the FAST initiative, an acronym for the project’s goal of making the process faster, accountable, smarter and transparent for residents, contractors, developers, and other customers.

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City of Rockville
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