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Water Customers to Get a New Way to Pay

Paying a water bill is about to get easier for City of Rockville water customers.

A new payment system, debuting in November, will allow customers to conveniently view and pay their water bill online, set up automatic payments, and view their billing history at any hour of any day.

The new system, which will also include the option to pay by phone or by text message, is a simple, safe and secure way to pay. It will also offer email and optional text message reminders.

Be on the lookout for a mailer in November with new utility account information and instructions on how to register.

Customers will not incur late fees and are not expected to experience service interruptions during the transition to the new system.
For more information about city water service, visit www.rockvillemd.gov/water.

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