With winter weather on the way, Rockville is reminding the community about what to expect during snow events.
This snow season, the city is again urging patience on the part of residents as operations and normal service times may be impacted due to the COVID-19 pandemic. Crews will respond as quickly and safely as possible.
City crews treat and plow roads in priority order. First are primary roads, including major arterial roads, emergency routes, central business districts and primary residential roads near schools. Next are secondary roads, including the remainder of neighborhood streets, alleyways and cul-de-sacs. To check if an address is within the city limits, find the Address and Residency Check map at www.rockvillemd.gov/maps.
Clearing Snow From Rights of Way
Removing snow from sidewalks, driveways, curb ramps and entrances is the responsibility of property owners.
Rockville requires that snow be removed from sidewalks, steps, driveways, parking spaces and similar paved areas for public use within 24 hours after a snowfall of up to 3 inches, within 48 hours after a snowfall of 3-10 inches, and within 72 hours after a snowfall of more than 10 inches.
To report a sidewalk that has not been cleared within the required timeframe, call 240-314-8330.
Residents are asked to remove snow from around fire hydrants so that fire crews will have easier access to the hydrants in an emergency. Ice and snow should also be cleared from around storm drains. Avoid shoveling snow into the street when possible.
Recycling and Trash Collection
Visit www.rockvillemd.gov/recycling-trash for collection updates.
Recreation and Parks Programs and Community Centers
The city’s Recreation and Parks Department is evaluating weather conditions. For updates on city program cancellations or delays, visit www.rockvillemd.gov/weather_closings.
Check In on Older Neighbors
Residents also are encouraged to check on older neighbors who may need assistance clearing snow. Rockville seniors in need of snow removal assistance may request help by calling 240-314-8819 or 240-314-8810.
For more information about snow removal, visit www.rockvillemd.gov/winterweather.
In the case of a declared snow emergency, closure and snow emergency information will be available on the website, as well as through the city’s Nextdoor account, Facebook (http://www.facebook.com/cityofrockville) and Twitter (@rockville411), and by signing up for Alert Rockville notifications at www.rockvillemd.gov/alerts.
To report a power outage visit pepco.com. Report downed wires or trees touching a power line to Pepco at 1-877-737-2662. Be sure to stay clear of downed wires and trees touching power lines. To report a tree blocking a roadway or driveway, call 240-314-8700.
For emergencies, call 911. To report non-emergency concerns to the Rockville City Police Department, call 240-314-8900.
Numbers to Know: Quick Reference
- Emergency: 911
- Rockville Recreation Programs Cancellation Line: 240-314-5023
- Report a Downed Tree to the City: 240-314-8700
- City of Rockville Dept. of Public Works: 240-314-8500
- Water Main Breaks/Sewer Line Overflows: 240-314-8567
- Rockville City Police Dept. (non-emergency): 240-314-8900
- Rockville City Hall: 240-314-5000
- Report a Power Outage or Downed Wire to Pepco: 1-877-737-2662
- Montgomery County Hypothermia Alerts (report safety concerns for people or pets): 301-279-8000