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Help the City With Its Drinking Water Service Line Inventory 

Diagram of a water service line

Rockville recently sent notices to nearly 8,300 city water customers requesting their help in determining and reporting the material used in their drinking water service lines. 

The U.S. Environmental Protection Agency’s recent Lead and Copper Rule Revisions require water service providers to inventory all lines in their distribution system on both public and private property. The city has not identified any lead service lines in Rockville’s system.

However, the notices inform customers that their service line is of an unknown material. They provide instructions for customers to use to identify their service line material, complete a survey to report the material and request free water testing for the presence of lead. Customers who complete the survey by Sunday, Dec. 15 will receive a $30 credit on their water/sewer bill. 

A service line inventory map at www.rockvillemd.gov/LCRR allows users to review information the city has on file regarding the material used in service lines on public and private property. The webpage also includes how-to videos for identifying and reporting service line material and a link to the survey for reporting the material. 

Customers not served by the city will receive updates and notifications from WSSC Water, which serves about 30% of the City of Rockville. Find more information from WSSC Water at wsscwater.com/lead

For more information, email [email protected] or call the city’s Department of Public Works at 240-314-8500. 

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